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Owned and operated by Flux Regenerate LLC, our team is ready to answer your questions about saunas, cold plunges, and red light therapy.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment from our warehouse to your door.
What is your return policy?
We offer 30-Day Returns on eligible items. Please review our Return Policy page for full details on conditions and how to initiate a return.
Can I exchange my product for a different model?
Exchanges are handled on a case-by-case basis. Contact us within 30 days of delivery and our team will walk you through the available options for your infrared sauna, cold plunge tub, or red light therapy panel.
What type of power supply do the infrared saunas require?
Power requirements vary by sauna model and size. Each product listing includes detailed electrical specifications so you can confirm compatibility before purchasing. If you are unsure, send us a message and we can help clarify.
How do I know which red light therapy panel is right for me?
Panel selection depends on your intended coverage area and how you plan to use it. Our product pages outline wavelength details, panel dimensions, and suggested positioning to help you find the right fit.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Built to Last
Every infrared sauna, cold plunge, and red light panel is crafted with durable materials for long-term daily use.
30-Day Returns
If your product is not the right fit, our return process is straightforward, backed by our Return Policy.
